FAQ
1. What is MixtureBox?
MixtureBox is an online store offering a wide range of authentic Indian sweets, snacks, and namkeens, sourced from different regions of India.
2. Where do you source your products from?
We work directly with trusted sweet makers and snack manufacturers across India to bring you fresh and high-quality products.
3. Do you have a physical store?
Currently, MixtureBox is an online-only platform to ensure doorstep delivery of your favorite snacks and sweets.
📌 Ordering & Payment
4. How do I place an order?
Simply browse through our categories, add your favorite products to the cart, and proceed to checkout.
5. What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, and Wallet Payments. Cash on Delivery (COD) may be available for select locations.
6. Can I modify or cancel my order?
Orders can be modified or canceled before they are dispatched. Please contact our support team immediately for assistance.
📌 Shipping & Delivery
7. How long does delivery take?
We typically deliver within 3-7 business days, depending on your location. Express shipping options may be available.
8. Do you offer free shipping?
Yes! Free shipping is available on orders above ₹499.
9. Do you deliver internationally?
Currently, we only deliver within India, but we are working on expanding to international markets soon.
📌 Product & Quality
10. Are your sweets and snacks fresh?
Yes! We ensure that all products are freshly prepared and hygienically packed before delivery.
11. Do you offer sugar-free or healthy snack options?
Yes! We have a special category for Healthy Sweets & Snacks, including sugar-free and gluten-free products.
12. What is the shelf life of your products?
Each product has a different shelf life, which is mentioned on the packaging and product page. We recommend consuming sweets within 7-15 days for the best taste.
📌 Customer Support
13. How can I contact MixtureBox for support?
You can reach us via:
📩 Email: Orders@mixturebox.in
📞 Phone: +91-9972933398
💬 Live Chat: Available on our website
Would you like me to refine the FAQs for a specific section, such as bulk orders or corporate gifting? 😊🚀